Frequently Asked Questions

What is aromatherapy and is it safe?

A form of alternative medicine, aromatherapy is used for a variety of applications, including pain relief, mood enhancement, and increased cognitive function. According to Aromatherapy.com, aromatherapy is the practice of using the natural oils extracted from flowers, bark, stems, leaves, roots, or other parts of a plant to enhance psychological and physical well-being. Inhaling the aroma from these "essential" oils is widely believed to stimulate brain function. You can also absorb essential oils through your skin where they travel through the bloodstream and can promote whole-body healing.

Holistic Health News reports that pets can enjoy the therapeutic effects of aromatherapy as much as humans can. Aside from possibly eliminating bad odors and giving your pet a pleasant scent, essential oils also serve many practical functions such as boosting your pet's immune system, fighting off bacteria and viruses, preventing the growth of yeasts and molds, and repelling insects.

Is aromatherapy safe for pets?

Yes, aromatherapy is safe for pets. Our products use human-grade essential oils sourced in the U.S. that are safe for you and your pets.

Is your candle wick lead-free?

Yes, the wicks in our candles are completely lead-free. All our pet odor eliminator candles have cotton wicks.

What's the burn time of the candles?

The candles will burn for 40 hours.

How often can you use the candles?

Our candles are safe to burn daily.

My candle appears to be frosting or pulling away from the glass. Is this normal?

"Frosting" is a natural property of soy wax, not an imperfection. Soy wax is sensitive to temperature changes. When the temperature changes, your candle may appear to pull away from the sides of the glass. These physical variations do not impact performance. Light and enjoy!

Do the products eliminate pet odors, or do they just mask the smells?

Our pet odor eliminator products are designed to remove odors from your home. Our aromatherapy candles cleanse the air. While our bottled, like our stain and odor spray, eliminate odors at the source with their antiseptic properties.

Can I use your products on my hair?

YES! Our formulas are extra gentle and moisturizing for the sensitive skin of pets and people, too. In fact, our founder uses the De-Stress Lavender & Chamomile Aromatherapy Shampoo & Conditioner for Pets and the De-stress Lavender & Chamomile Aromatherapy Freshening & Shining Spray for Pets himself!

Can I use your products on cats or rabbits?

Yes! For cats, use the Freshening & Shining Spray on their bed instead of applying directly on their coat to prevent licking off of the product.

Where are your products made?

Our spa-inspired pet products are made lovingly in the USA.

What’s your return policy?

We want you to be 110% satisfied with each purchase! If you are not satisfied with any products, return them to us within 30 days of receipt, and we will be happy to replace, refund, or offer you a store credit.

What makes your product different?

Our collection is an all-natural and therapeutic in-home spa experience for pets. All of our products are made locally in the U.S. with the strictest attention to detail and quality. In fact, our factory has been making pet care products for over 50 years. Our candles are handmade with love just outside of Boston.

Our high-performance products allow you to freshen up your pet's look in between professional grooming appointments. See how much you can save by spacing out your grooming visits by as few as 2 weeks.

Grooming ScheduleAnnual Spend
Each 4 Weeks$650-$1200
Each 6 Weeks$425-$800
Each 8 Weeks$325-$600
What are parabens and do your products contain them?

For the safety of your pet and you, we do not use parabens as preservatives in our products. According to the U.S. Food & Drug Administration, parabens are the most widely used preservatives in cosmetic products. Preservatives may be used in cosmetics to protect them against microbial growth, both to protect consumers and to maintain product integrity.

How often should I bathe my pet?

It is best to speak with your veterinarian about the specific bathing needs of your pet. The ASPCA recommends that dogs be bathed at least once every three months, depending upon the amount of time spent outdoors. Cats may also need occasional grooming if they get especially dirty.

Do you wholesale?

Yes, we partner with premier bricks and mortar retailers in the USA and Canada. Please apply to become a Gerrard Larriett retailer.